Contact Us At SuperiorPOD

Contact Us Via Email

SPOD "CONTACT US" VIA EMAIL

 

For general inquires, quotes, concerns, questions, and more please reach out to us via email at info@superiorpod.com and we will get back to you within 1-2 business days.

 

If you have spoken to either Jeff or Anthony in the past and have specific inquires for them, feel free to reach out specifically at either:
avalent@superiorpod.com

OR

jvalent@superiorpod.com

 

Please avoid emailing Jeff or Anthony specifically if you have a more general request so they can keep our inboxes organized, and then one of the two of them will respond accordingly to your new email request and get you talking with the right person from there.

 

Please reference the homepage of the website for any questions regarding turn around times, or any questions regarding email response times, as when there are delays with production there are also delays in our communication which we apologize for.


If you have any questions regarding any printing policies please reference our SPOD Policy page of the website before reaching out.


If you have any questions regarding order fulfillment please reference the SPOD Order Fulfillment page before reaching out.


If you have any questions regarding artwork or set up please review the specific details of that product first, and then the SPOD support center page before reaching out.

 

If you have any questions regarding a quote for your products please use the product pages you are interested in to generate real time quotes at different quantities with different specs inputted before reaching out.

We are more than happy to respond to any and all questions and inquires, but we have also done our best to design our website to provide most answers for you in real time! If you have a hard time finding an answer to your inquiry then please let us know how we can make improvements to the website to make that easier for you in the future as well as our other customers.

 


A note about us, Superior POD is family owned and operated. Our facility is located in upstate New York in the town of Vestal. We started the print business in 2007 but have been involved in the Adventure Game business for over 20 years. Our goal is provide the highest quality printing, with industry low pricing, on demand as you need it, so all of our customers can affordably achieve the printed goods they have envisioned. 

Superior POD
165 Charles St
Vestal NY 13850
info@superiorpod.com

Contact us

The print business runs in cycles. Because of this we have times that are busier than others. If we get busy everyone in the shop is required to pitch in and help with production! When this happens we are not always able to answer the phone. Email is always the preferred method of communication because we have a written record of what transacted. There are times when it necessary to get on the phone though. You can use this form to request a phone meeting with our staff. Just fill out the form and hit SEND and we will call you (usually the same day). Please provide as much information as possible so we can be as efficient as possible in aiding you.

Superior POD, Inc. BBB Business Review

 

Superior Print On Demand is an affordable print on demand company offering you the highest quality printing ant the most affordable prices.

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Need help. visit our SUPPORT CENTER (Top Menu Bar)

WARNING: All turn around times are posted and up to date on the home page of our website and that is what you should base your estimate on for when your order will be completed, not any other location on our website that may be less up to date. Also please always ignore the projected ship date for your order as that is automatically generated by our website and is almost always incorrect, and is not something we can change/ turn off. All turn around times are estimations and predictions and are not guarantees, please see our new policy page for more info on this topic.

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For an overview of all SuperiorPOD Policies including but not limited too: Return Policies, Color Policies, Turn Around Times Policies, Shipping Policies and more, please click on the "SPOD Policies" tab on the top menu bar. Please contact us with any additional questions or concerns.

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Did you know that you can view the status of any of your orders right in your account on our website?
1. First, log into your account
2. Click ORDER HISTORY (top right on page)
3. Find your order number to check on
4. Click VIEW DETAILS for that order
5. Scroll down to STATUS to see production status

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